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Stop Reconciling Two Systems. Run Hotel and Restaurant on One Platform.

When the front desk PMS and the restaurant POS are different vendors, charges miss folios, end-of-day reconciliation takes hours, and BIR audits require pulling reports from two systems. CloudReef ships both in one platform.

TL;DR

An integrated POS + PMS solves three operational problems that separate systems create:

  • Missed charges: Waitstaff types the wrong room number, charge falls through. Native integration validates the room exists and the guest is in-house.
  • End-of-day reconciliation: Two systems mean manual matching, 1–2 hours daily. One system means it's already reconciled.
  • BIR audit complexity: Auditors want one sales journal. Two systems mean producing and reconciling two journals. One platform means one journal.
How it works

From the dining floor to the room folio in seconds

Charge to room workflow

Waitstaff selects guest by name or room number. CloudReef validates in-house status and posts the charge to the folio instantly.

Consolidated guest folio

Room, F&B, minibar, spa, tours — all on one folio. At check-out, one BIR Official Receipt covers everything.

KDS for kitchen and bar

Orders auto-route to the correct station screen. Bar gets drinks, hot kitchen gets entrees, cold kitchen gets salads.

QR menu integration

Guests scan QR at the table, order from their phone, order goes to KDS automatically. Reduces server load during peak hours.

Split bills, mixed payments

Some pay GCash, some pay cash, some charge to room — all post correctly. Split by item, by person, or by percentage.

One BIR sales journal

Restaurant transactions and room charges in the same audit-ready sales journal. Senior/PWD discount with correct OR annotation.

"Before CloudReef our F&B sales sometimes missed the PMS for half a day. We had two systems and a 90-minute reconciliation every night. Now it just works — server hits 'charge to room' and the folio updates while she's still walking back to the kitchen."

WO
F&B Manager
Wild Orchid Resort, Moalboal
FAQ

POS + PMS integration: the questions

Why integrate restaurant POS with the hotel PMS?

Separate systems create missed charges, manual end-of-day reconciliation, and dual BIR audit reports. Integrated POS + PMS solves all three — one platform, one folio, one sales journal.

Does CloudReef include both POS and PMS in one price?

Yes. CloudReef bundles all 12 modules. POS, PMS, channel manager, booking engine, CRM, reports — all included at every tier.

Can a guest charge restaurant meals to their room?

Yes. Server selects "charge to room", picks the guest. Folio updates in real time. Check-out generates one consolidated BIR OR.

What about split bills and group dining?

Native. Split by item, person, or percentage. Mixed payment methods (cash + room + GCash) all post correctly.

Does the POS handle kitchen displays?

Yes. KDS is included. Orders route to correct stations. QR menu ordering integrates with the same KDS.

Is the POS BIR-compliant on its own?

Yes. Direct restaurant payments generate BIR ORs. Room-charged transactions consolidate into the hotel OR at check-out. Both flows are CAS-compliant.

See a charge flow from POS to room folio in real time.

30-minute demo. We process a live restaurant transaction and show the room folio update instantly.

Book a demo