Twelve modules. One platform. Built for resorts where the GM also covers reception when someone calls in sick. CloudReef runs Blue Orchid and Wild Orchid Moalboal — and we'd be happy to walk you through both.
If your boutique resort is between 20 and 200 rooms, you're paying too much for a stack you didn't design. CloudReef consolidates:
Net result: typically 35–55% less monthly software spend versus the multi-vendor approach, with one phone number for support.
Boutique resorts in the Philippines often run a PMS, a POS, a separate booking engine, a separate channel manager, a separate email tool, a separate guest messaging tool, a separate dive-shop tool, and a separate accounting bolt-on. We've counted.
Direct bookings without commission to OTAs. Calendar, rate management, group blocks, and guest profiles in one view.
Connects to your existing SiteMinder, STAAH, or Cloudbeds account. We don't replace your channel manager, we work with it.
Table management, kitchen display, QR menu, room-charge to folio. Official Receipt format approved.
Tour bookings, dive log integration, equipment rental, instructor scheduling. Wild Orchid runs theirs through this.
WhatsApp concierge per room. EN, TL, ZH, DE, RU, KO. Drives in-stay upsells and answers 90%+ of common questions.
Guest profiles with stay history, preferences, and automatic post-stay emails. No external Mailchimp required.
RevPAR, ADR, occupancy, F&B GP%, guest origin, channel mix. Daily summary email to ownership.
Front desk, F&B, housekeeping, GM, owner — each sees only what they should. SOC-aligned permissions.
iOS + Android. Today's check-ins, revenue, alerts, approve refunds. For when the owner is in Manila and the resort is in Palawan.
"Before CloudReef we had four vendors for what is now one platform. Two of them couldn't talk to each other. Our F&B sales were sometimes missing from the PMS for half a day. Now everything posts to the room in seconds."
An integrated stack of: PMS, BIR-compliant POS, channel manager integration, direct booking engine, CRM, multilingual chatbot or concierge, and reporting. CloudReef bundles all 12 modules into one platform rather than asking you to wire up seven vendors.
20 to 200 rooms is the sweet spot — most independent boutique resorts in Boracay, Palawan, Bohol, Siargao, and Cebu. Larger chains also use CloudReef, but the cost savings versus the multi-vendor approach are biggest in this range.
Yes. Restaurant POS (BIR-compliant), Activities module for dive shops and tours, and consolidated guest folios so all in-stay charges roll up. Wild Orchid Moalboal uses all three.
The AI Chatbot and AI Butler speak six languages (English, Tagalog, Mandarin, German, Russian, Korean). Multi-currency pricing, multi-language confirmations, localized check-in.
Yes. Demos are founder-led against real customer data (with permission), not a generic sandbox. Reference calls with Blue Orchid and Wild Orchid are available during evaluation.
30-minute demo. Founder-led. We bring up live data from Wild Orchid Moalboal or Blue Orchid (with their permission) so you see how the platform actually behaves.
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